Accessibility Statement for The Nottingham Heroes & Villains Tour
This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our guests/visitors.
The Nottingham Heroes & Villains Tour and our other Nottingham walking tours are guided walking tours, taking place largely in the open air in Nottingham city centre. Guests are therefore advised to come prepared for the weather on the day.
The Heroes & Villains Tour covers about 1½ – 2 miles and takes about 2 hours. There are some hills but wheelchair and ‘buggy’ users should find no difficulties. Group sizes tend to be between 10 and 35 people. There are only one or two locations of seating around the Heroes & Villains tour route. Guests are usually standing for the duration of the tour.
We pride ourselves that everyone can hear the Guide, even in big groups and with ambient city noise, although we advise that you stand as close as possible to the Guide during storytelling. If you lip read, please advise the Guide of this at the start of the tour, and stand in front of, and in good view of, the Guide during the stories. Guests with any other specific requirements should advise the Guide at the start of the tour so that we are aware of your needs.
Nottingham City is generally wheelchair-friendly, with drop kerbs or ramps throughout the central area.
We look forward to welcoming you. If you have any queries or require any assistance please phone David on 07470 462526 or email email@example.com.
- We usually start our tours at the Trip to Jerusalem pub, Brewhouse Yard, Nottingham NG1 6AD, which is at the foot of Castle rock, on which stands Nottingham Castle.
- The nearest train station is Nottingham (Carrington Street, NG2 3AQ), which is just over half a mile away (about 13 minutes’ walk). For details, see http://www.nationalrail.co.uk/stations/NOT/details.html, or phone 08457 221125 (0800 to 2000 hrs daily) or Textphone 08457 078051 (same hours). Nottingham station has accessible toilets.
- There are a number of accessible taxi firms in Nottingham. Details of these can be found at: http://www.accessiblecountryside.org.uk/central/nottinghamshire/nottinghamshire_taxis.html. One picked at random is Fast Lane cabs on 01159 501501 (see http://www.taxicabsnottingham.co.uk/).
- The nearest Tram stop is at Old Market Square, which is 500 yards away (about 9 minutes’ walk). The Nottingham Tram system is accessible to wheelchair users – see http://thetram.net/access-for-all.aspx or phone 0115 942 7777 for details.
- There are a number of bus companies serving Nottingham, and details can be found at http://www.nottinghamcity.gov.uk/busservices or phone 0115 915 5555 (switchboard). The main bus stops near our venue are:
- Maid Marian Way (near to Friar Lane) (400 yards, 8 minutes);
- the Old Market Square (500 yards, 9 minutes);
- the Broadmarsh bus station (300 yards, 5 minutes);
- Victoria bus station (just over ½ mile, 18 minutes).
Car Parking and Arrival
- There are many choices for parking in central Nottingham near to our starting point of the Trip to Jerusalem. Street parking is difficult to find and guests are advised to use a multi-storey car park unless they know the city well. Drop-offs can be made on Castle Road just outside the Trip to Jerusalem (on double yellow lines) but there is no drop kerb.
- The following multi-story car parks near to our starting point all have lifts:
- St James Street car park (350 yards, about 8 minutes’ walk), 5 St James Street, NG1 6EY (see http://www.ncp.co.uk/find-a-car-park/car-parks/nottingham-st-james-street or phone 0345 050 7080).
- Mount Street car park (600 yards, about 10 minutes’ walk), Mount Street NG1 6HG (see http://www.ncp.co.uk/find-a-car-park/car-parks/nottingham-mount-street or 0345 050 7080).
- Nottingham Train Station car park (just over ½ mile, 13 minutes’ walk), Queens Road, NG2 3AS (see http://www.nationalrail.co.uk/stations/NOT/details.html).
- Nottingham Train Station car park has accessible toilets with easy access from the car park.
Main Entrance, Reception and Ticketing Area
- The Trip to Jerusalem is a centuries-old building with no modern accessibility features. All doors are traditional hinged, manual doors, which will just allow typical wheelchair access with a narrow margin. There are two entrances to The Trip to Jerusalem – one at the rear from the courtyard near the toilets, and one at the front off the outdoor seating area. Wheelchair users can gain access by either entrance, but the interior of the pub has narrow corridors and doorways.
- Your Guide will usually be inside the Trip to Jerusalem (during normal opening hours), please make yourself known when you arrive.
Attraction (displays, exhibits, rides etc.)
- The tours are story-telling events. The Guides may use voice amplification depending on group size. We do not use any special effects, flashing lights or loud noises.
- The surfaces we walk around are mainly normal street pavement surfaces. There are drop kerbs or ramps around all our routes at street level. As we are outdoors, in the winter some areas may be darker between the street lights. We do not go into any very dark areas and torches are not required.
- At the location of each story, wheelchair users are advised to make their way to the front of the group so that their view of the Guide is not obstructed.
- There are standard toilets at The Trip to Jerusalem, but there are no accessible toilets for wheelchair users, either at The Trip to Jerusalem or elsewhere around our routes. The Heroes & Villains tour does pass close by to accessible toilets (just off Old Market Square) after about 1 hour of the tour, and again after about 1½ hours (at The Pitcher & Piano).
- The nearest accessible toilets to the Trip to Jerusalem are at Greyhound Street just off the Old Market Square (about 700 yards, 10 minutes’ walk). These are fully equipped ‘Changing Places’ toilets and full details can be found on the Nottingham City Council website at http://www.nottinghamcity.gov.uk/community/changing-places-toilets/ or by phone on 0115 915 5555 (switchboard).
- Assistance dogs are welcome on our tours.
- Dr David Cross who runs the tours has completed the ‘Disability Awareness Training Tourism’ course from DisabledGo Online Training.
- We have done many tours for groups with specific requirements, such as hearing impaired guests using signing interpreters, guests with autism and young people with specific educational needs. We are always happy to discuss your requirements and advise on the suitability of our tours for your group.
- We will continue to develop our website to increase accessibility in line with ‘Web Accessibility Initiative’ guidelines (i.e. www.w3.org).
- This Accessibility Statement will be updated in line with ongoing accessibility requirements, with information from relevant sources such as Visit England and Disabledgo.com.